Legal
Dispatch Services Agreement
This page summarizes the agreement. The signed agreement provided during onboarding is the controlling document.
Scope of services
- Shuttle Plus LLC provides dispatch and administrative support to authorized motor carriers, including load search, rate negotiation, broker screening, route planning, document organization, and factoring submission assistance.
- Shuttle Plus is not a motor carrier, freight broker of record for the carrier's authority, or freight forwarder for outside carrier loads.
Carrier authority and responsibility
- The carrier operates under its own USDOT and MC authority and maintains active insurance meeting broker and shipper requirements.
- The carrier controls its drivers, equipment, safety programs, hours of service, compliance, and load acceptance.
No forced dispatch
- The carrier approves or rejects every load. Shuttle Plus presents options and records the carrier's approval, including date, time, user, rate, and approval method.
Fees and payment
- The dispatch fee is 6% of gross linehaul and fuel-surcharge revenue on loads booked or materially negotiated by Shuttle Plus.
- Freight payments are made directly to the carrier or its factoring company. Shuttle Plus invoices separately for dispatch services, typically weekly.
Term and termination
- There is no long-term lock-in. Either party may end the agreement with written notice, subject to completion of loads already in transit and fees already earned.
No guarantee
- Shuttle Plus does not guarantee freight availability, broker payment, minimum revenue, or specific rates.